This troubleshooting guide covers all Fitbit models.
There are many Fitbit models, including bands and smartwatches, but all Fitbit devices tend to suffer from the same glitches. Often, a Fitbit device won’t turn on because of a drained battery, a problem with charging, or it might be affected by a software error. Whatever the issue, there are some simple fixes that will get your Fitbit back up and running.
Here are some easy troubleshooting steps to try on your Fitbit device. Try each troubleshooting step in the order presented here.